(only inside the app, via the profile icon)
- Open the Mattermost app.
- Tap your profile icon (avatar in the top-left corner).
- Select Settings.
- Go to Notifications.
- Configure the options:
- Push Notifications — enable push notifications.
- Notify about — choose the type of notifications (all messages, mentions, direct messages).
- Sound — select the notification sound.
- Vibrate — enable vibration.
- Exit the section — changes are saved automatically.
Settings inside the app do not provide full control: actual notification delivery still depends on iOS system settings.
- Settings → Notifications
- Select the app
- Enable:
- Allow Notifications
- Banners (temporary / persistent)
- Sounds, badges
- Check:
- Focus — make sure it’s not blocking notifications
- Low Power Mode
- For mail and messengers:
- enable Background App Refresh
If notifications do not arrive on time, the cause is almost always not the app, but:
- 🍎 iOS — Focus mode or Low Power Mode